Help Center
Answers to the questions we get most often about listing a business on SaanPH, managing your listing, and getting support.
How do I list my business on SaanPH?
Create a free account, open your dashboard and choose “Add listing”. Fill in your business name, category, province, city, address, phone, email, a short summary (up to 100 characters), a full description, tags and opening hours, then upload 3 to 5 photos (1200×800px works best). Submit the form and confirm the request from the email we send you — your listing goes live right after you click that confirmation link.
Which fields are required?
Everything except your website and social media links: business name, category, province, city, address, phone, email, short summary, description, tags, opening hours and at least 3 photos. You can also mark whether the business is closed on Philippine holidays.
How do I edit my listing?
Sign in, go to your dashboard and click “Edit” on the listing you want to change. Save your changes and confirm the emailed link — the listing updates immediately and the “Last updated” date on the public page changes too.
How do I delete my listing?
From your dashboard, click “Delete” on the listing and confirm the link we email you. Deletion is permanent: the listing, its photos, reviews and view count are removed from the directory.
Why was my listing deactivated?
Listings are deactivated when visitors report them for wrong or misleading information, when the business has closed, or when the yearly recertification reminder is not answered. Our team reviews every report before acting and can reactivate a listing once the details are corrected — email us and we will re-check it.
How do views, ratings and reviews work?
Your listing page counts one view per visitor session, shown in your dashboard. Visitors can leave a star rating and a written review, and the average rating appears on your listing card in search results and on the homepage.
I forgot my password or username. What now?
Use “Forgot password?” on the sign-in page to receive a reset link, or “Forgot username?” to have your username emailed to the address on your account.
How do I contact support?
Use the contact form on our Contact page, or email admin@saanph.com. We reply to listing, account and report questions within a few business days.